What shipping method do you use? TOP
We use USPS Priority Mail to ship the majority of our products.
There is a 2-3 business day shipping time, which may be extended during Federal holidays. Larger French Memo Boards are shipped via Fed Ex Ground, which has a 3-5 day shipping time. Any tracking/waybill numbers will be emailed to your as soon as they are received so that you will be able to track your package en route
What is the lead time for your products? TOP
Your custom photo keepsake will be handcrafted and generally
completed within one week. Exceptions to this will be stated upon confirmation of your order. A photo will be emailed for approval before sending out your custom item, ensuring that your order is exactly how you would like it to be. Any and all changes will be made at this time and a revised, updated photo will be promptly emailed for your approval.
Orders are filled and shipped on a daily basis - if you need to have
your order expedited, do not hesitate to let us know and we will do
all we can to accommodate your needs. Additional charges may apply.
Can I send my own fabric and/or ribbon for use on my product? TOP
Absolutely! We understand that you can come across the perfect fabric for your item, and we encourage you to contact us and we will gladly use it, and send back any remaing pieces along with your item!